Wheelchair FAQs

Are motorized wheelchairs covered by insurance?
Most private insurance companies, Medicare, and Medicaid cover durable medical equipment like motorized wheelchairs. We can help contact your insurance company to find out if your policy has provisions for motorized or electric wheelchairs.

How much will my insurance pay towards the purchase?
If you qualify, most insurance companies will pay 60% to 80% of a set allowable for a electric wheelchair. The amount depends on the type of electric wheelchair you choose and on your state of residence.

Who is responsible for the cost not covered by insurance?
Most secondary insurance providers will cover the remaining cost of the wheel chair. If you dont have secondary insurance, or the cost would create a financial hardship, special consideration can be made for the purchase of the wheel chair. Contact us for more information.

How do I know if I will qualify for the wheelchair?
Most insurance providers use similar criteria to determine that a motorized wheelchair is a medically justified. Most require a Certificate of Medical Necessity, also known as a CMN, to be completed by your physician. This form has specific questions for your physician to determine if you meet the necessary criteria to qualify for the motorized wheelchair.

Along with the CMN, a written prescription from your physician is required, and in many cases, physicians historical notes documenting the need for the electric wheelchair.

Qualification for the wheelchair also depends on your type of insurance and your physicians recommendations. We can contact both your insurance and your physician to help you find out if a motorized wheelchair is right for you.

How long does it take to receive my motorized wheelchair?
In the continental U.S., the average delivery time to 7-10 days after we receive the necessary paperwork from your physician.

How do I submit a claim to my insurance for a wheel chair?
As an authorized or preferred provider for Medicare and many private insurance providers, we will help you submit all necessary paperwork to your insurance for you, once the wheelchair has been delivered.

There are so many different types of wheel chairs, how do I know what is best for me?
We will gladly help you find the correct equipment based on your body type, and how you plan to use the wheel chair.

How does Orbit Medical help me obtain a motorized wheelchair?
When you speak to a Orbit Medical representative, they will obtain the necessary information from you to do the following:

• Verify you have the type of Insurance coverage that will cover medical equipment like a motorized wheelchair.
• Send a prepared CMN and prescription request to your physician.
• Order your motorized wheelchair to be delivered to your home. - Arrange for setup and training in your home.
• Submit billing paperwork to insurance in your name.

What if I dont qualify for a wheel chair?
You have the option of purchasing a motorized wheelchair or scooter. We do not sell wheelchairs or scooters, but will gladly refer you to one of our partner companies. Call for details. Financing is available.